Open Positions

ACCOUNT MANAGER | DESIGN STUDIO

By July 21, 2017 No Comments

The Account Manager’s role is to ensure that our design clients receive world-class service and communication; and that their expectations are exceeded as projects are delivered on time and on budget, while identifying future and ongoing project opportunities.

KEY RESPONSIBILITIES:

Client Liaison – in collaboration with Design Director & General Manager

  • Understanding clients’ objectives and drafting strategically sound creative briefs
  • Establishing clear lines of communication & expectations for each project
  • Communicating all expectations, timelines, etc. via Basecamp consistently
  • Formulating timing and budgets, and ensuring they are met
  • Troubleshooting any problems which may arise to ensure a swift and good-natured resolution, while communicating issues to department leaders to keep them in the loop

Design Team Liaison:

  • Tracking the progress of each project by creating and updating status reports
  • Updating the Design Director on each project and its progress in relation to timeline and budget
  • Keep copious notes and documentation of communicated expectations

General Project Management:

  • Partnering with others to ensure the studio design group and its workflow run smoothly at all times
  • Updating the General Manager on each project and its progress in relation to timeline and budget

Emcee11d Design New Business:

  • Active in new business efforts to acquire new projects both externally from new clients, and internally from expanding our role and project-base with existing clients
  • Respond to new business opportunities, and aid in the RFP response development process
  • Develop relationships with clients to turn project-based engagements into on-going clients

KEY QUALIFICATIONS:

  • Exceptional and consistent communicator; articulate with any audience in written or verbal communications
  • Informed, adaptable, professional and self-confident
  • Highly organized, exceptional attention to detail
  • Takes ownership of projects
  • Ability to manage competing needs of a large number of various individuals
  • Ability to stay calm under pressure
  • Obsessive about meeting deadlines
  • Enthusiastic about exceeding client expectations, supporting the team at large, and removing roadblocks to the successful and timely completion of projects

How to Apply

CLICK HERE